Privacy Policy

Information we collect

• Contact and project details you submit through our website estimate form, chat widget, or other request forms (for example name, email, phone number, location, property type, service interest, and message).
• Communications you send us by phone, SMS/text, email, WhatsApp, or social media.
• SMS opt-in and messaging preferences when you consent to receive text messages from us (including the channel and type of consent you selected).
• Basic technical data such as browser type, device type, and approximate location, which may be collected by our website host, CRM, or analytics tools used to operate the site.

How we use your information

• To respond to estimate requests and schedule consultations or installations.
• To send service-related messages you request or consent to (for example appointment reminders, estimate follow-ups, scheduling updates, and customer service).
• To send marketing or promotional text messages only if you have separately opted in to receive them.
• To provide customer service and follow up on projects.
• To improve our website and services.
• To comply with legal obligations.

SMS / text messaging program

ShieldCore Tint and Film operates a text messaging program for customers and website visitors who provide a phone number and consent. Message content may include estimate and appointment information, scheduling updates, project status, customer service replies, and—only if you opt in—special offers or service promotions. Message frequency varies. Message and data rates may apply.

Consent is not a condition of purchase. Providing a phone number alone does not enroll you in marketing texts; marketing messages require a separate affirmative opt-in where offered.

Opt out: You can cancel the SMS service at any time by texting STOP to the number that messaged you (or to 720-726-1777). After you send STOP, we will send a confirmation and you will no longer receive SMS messages from that program. To rejoin later, opt in again through one of our published methods.

Help: Text HELP for assistance, or contact us at info@shieldcoretintandfilm.com or 720-726-1777.

How you opt in to SMS (all methods)

End users may consent to receive text messages from ShieldCore Tint and Film by:

• Completing the website estimate form on shieldcoretintandfilm.com/contact (and related pages that embed the same form, including /locations). Optional SMS consent checkbox(es) are unchecked by default and are not required to submit.
• Using the website LeadConnector chat widget on shieldcoretintandfilm.com, providing contact details, and selecting the SMS consent checkbox(es) shown in the widget before submitting (must be unchecked by default in the widget settings).
• Initiating a text message to our business number (720-726-1777) after choosing a “Text Us” or similar link on our website (user-initiated conversation; we reply about your inquiry).
• Verbally requesting text updates by phone when speaking with our team, after we describe message types and record your consent.

Links to this Privacy Policy and our Terms of Service are available in the website footer and with our online opt-in forms.

Mobile information — no third-party marketing sharing

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

We do not sell your personal information or your SMS opt-in. We do not buy or sell leads. We are not a lead-generation affiliate network. Phone numbers and SMS consent are used only by ShieldCore Tint and Film to message you as described in this policy.

Service providers (processors)

Our website estimate form and chat lead widget are hosted on this site. Lead notifications may be delivered via email service providers. Website analytics or CRM tools (including GoHighLevel / LeadConnector tracking, if enabled) process technical or lead data only on our behalf for ShieldCore Tint and Film. They are not authorized to use your mobile number or SMS opt-in for their own marketing or to share it with unrelated third parties for marketing.

Use of a processor does not mean your SMS consent is sold or shared for third-party marketing.

Cookies and tracking

Our site and embedded form/chat providers may use cookies or similar technologies for basic functionality, session management, and analytics. You can control cookies through your browser settings.

Data retention

We keep business inquiry and messaging records as long as needed to serve you, operate the messaging program, and meet recordkeeping needs, then delete or archive them appropriately. Opt-out requests are honored promptly.

Your choices

You may request access, correction, or deletion of personal information we hold about you by contacting us at the details below. You may also opt out of SMS as described above (STOP).

Children

Our services are directed to adults and property decision-makers. We do not knowingly collect information from children under 13.

Contact

ShieldCore Tint and Film
Phone: 720-726-1777
Email: info@shieldcoretintandfilm.com
Website: https://shieldcoretintandfilm.com

Related: Terms of Service. We may update this policy from time to time. The “Last updated” date at the top reflects the latest revision.